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Re: Dispute DSP-2024-0912

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Re: Dispute DSP-2024-0912

From: Resolution Team • Nov 26, 2024 at 10:30 AM

Dear McKesson Team,

Thank you for submitting additional documentation for dispute DSP-2024-0912.

We have reviewed the attached Premier membership confirmation letter. However, our records indicate that Rural Health Network was added to the Premier roster on October 15, 2024, which is after the claim period start date of October 1, 2024.

To proceed with this dispute, please provide one of the following:

  1. Documentation showing the effective membership date as October 1, 2024 or earlier
  2. Confirmation from Premier that retroactive membership was approved
  3. Any amendment to the original membership agreement

Please respond within 4 business days to avoid automatic closure of this dispute.

If you have any questions, please don't hesitate to reach out.

Best regards,
Sarah Johnson
Resolution Team
ProfitOptics Rebates Platform

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